Welcome to the Equine Sports Medicine & Surgery's blog! We have created a blog so that we can share information our veterinarians have put together to help you better care for your horse. Please stay tuned for updates which will feature different practitioners, services and information pertaining to your horse's health.

Thursday, May 5, 2011

NEW ESMS WELLNESS PROGRAM

Dear Valued ESMS Client,

We are excited to launch a new Wellness Program for horses at least one year of age and older. This program is designed to help you provide important preventative care necessary for your horse’s health and to promote their best performance. We feel sure you will find our program to be affordable, and you can take advantage of special perks and discounts while enrolled in the program.

We encourage you to enroll your horse in one of three levels. Our staff and veterinarians are here to help you determine the best preventative care plan for your horse depending on his/her level of performance, exposure and stress. By enrolling in the program, you will receive the care your horse needs at savings of up to 25% off regular price.

Each horse entered in the Wellness Program will receive a credit towards colic surgery should your horse need it during the term enrolled. Horse owners will receive a veterinary consult along with the wellness exam. Enrolled horses will receive appropriate vaccinations, yearly dental power floats and a fecal analysis so our veterinarians can recommend the most appropriate deworming protocol for your horse. Our practitioners feel it is important to evaluate the parasite load in each horse in order to treat appropriately, while being cautious to the prevention of parasite resistance to the products used.

Please contact our staff to learn more about this special program. We encourage you to follow our blog by clicking on the link from our home page at www.equinesportsmedicine.com. Follow us on facebook to receive the latest in industry news and special programs.

Please refer to the table on the back to identify the most appropriate level for your horse. All of us at ESMS appreciate you and look forward to caring for your horse.

Sincerely,

ESMS Staff


WELLNESS PROGRAM TERMS AND CONDITIONS

  • Enrollment may begin at any time during the year. Your horse will be enrolled for one calendar year. For example, if you enroll your horse May 15, 2011, this horse will be an active participant in the program until May 14, 2012. Horses enrolled must be at least 1 year of age.

  • Payment is due in full at time of enrollment. You are required to pay for the entire wellness package prior to your first appointment. Enrollment may be done over the phone or by printing a form from our website and submitting via fax.

  • If an enrolled horse dies during the term, you will receive a prorated refund. If a horse is sold, the program may be transferred to the new owner (terms only valid at ESMS).

  • If you do not take advantage of all services in your plan, there will be no exchanges and/or refunds for those unused services and/or products.

  • Should your horse require any additional services (such as additional deworming after reviewing your horse’s fecal or additional dental services, etc.), you are required to pay the difference at the time of your appointment.

  • A colic surgery assistance program will be offered to all active participants in the program. Should your horse need colic surgery during the enrolled term, you may take advantage of a credit toward colic surgery expenses. Level 1 will receive $550 toward colic surgery expenses, Level 2 will receive $350 toward colic surgery expenses and Level 3 will receive $250 toward colic surgery expenses. NOTE: the colic surgery assistance program will begin after your horse has been enrolled and you must have completed your first consult with the veterinarian, which is part of the scheduled program. The colic surgery assistance credit can only be used at ESMS/Weatherford.


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